Heritage Exteriors is beyond exceptional. Very impressed with the timeliness, communication, and reasonable price of the whole project.
Sacramento, CA · Google
A building rarely announces that its windows are finished. The evidence arrives as a slow rise in work orders, a few fogged panes, and a heating bill nobody can explain — spread across enough units and enough months that no single item looks like a capital problem.
Get a Free EstimateSiding announces itself. A wall that is failing looks like a wall that is failing, and everyone from the board to the residents can see it. Windows are quieter. They degrade across a decade, unit by unit, and the case for replacing them has to be assembled out of records rather than photographs.
This is a guide to reading those records — what actually indicates end of life across a portfolio, what is just a repair, and how to survey a building well enough to put a real number in front of a board.
A fogged pane means the seal on an insulated glass unit has failed and moisture is now inside the cavity. One or two is a glazing repair. What matters is the pattern: insulated units installed in the same year tend to fail in the same few years, so fogging that appears across multiple units and elevations within twelve to eighteen months is telling you the whole population is at the end of its service life. Track the count by quarter rather than the total. A rising rate is the signal; the absolute number is not.
Sashes that will not stay up, cranks that bind, sliders that need two hands. Individually these are hardware repairs. But balances, operators and rollers are consumables with a service life, and once a building starts through them the repairs recur. When the same unit needs the same fix twice in two years, you are no longer maintaining — you are subsidising a replacement you have not decided to make yet.
There is a habitability dimension too. A window that will not open is an egress problem in a bedroom, and that is a different conversation than a comfort complaint.
Drafts, condensation on the frame, staining on the sill or the wall below. These usually indicate that the perimeter seal has failed rather than the window, and they are worth separating in your records because the fix is different. Perimeter failures can sometimes be addressed without replacing the window — but if they are widespread, the flashing details behind the cladding are suspect, and that is a conversation about the wall as well as the glass. Our guide to what belongs in a multifamily siding scope covers the wall side of that.
Plenty of Northern California multifamily stock built before the mid-1980s still has single-pane aluminum windows. These are not failing so much as obsolete: the frame conducts heat, there is no thermal break, and no repair changes that. If you have them, the question is when to replace rather than whether — and our page on upgrading from single to dual pane covers what changes when you do.
Where the property pays for heating or cooling in common areas or in master-metered units, a slow rise in cost per square foot that survives a rate adjustment is worth investigating. It is rarely conclusive on its own — HVAC age and envelope condition both confound it — but it corroborates the rest.
The point of a survey is a defensible number, not a complete inventory. A sample gets you there:
That last point is the one that changes the budget most. If the frames are sound, a retrofit installation is usually possible and considerably less disruptive. If they are not, you are into full-frame replacement with cladding work at the perimeter. We cover the difference in retrofit versus full-frame windows for apartment buildings.
Boards and owners do not fund conditions, they fund consequences. The version of this that gets approved usually has four parts:
California’s energy standards for replacement windows changed on 1 January 2026, and they apply according to when the permit application is submitted. For a phased project running across several years, that means an early phase and a late phase can be held to different specifications — which matters if you care about the building matching. It is worth confirming the current requirement before the first phase is specified rather than after. Our guide to Title 24 compliance for multifamily window replacement covers what applies and where.
We have re-glazed and re-clad apartment communities, condominium associations and commercial buildings across Sacramento, the Bay Area and Northern California, and we are a licensed California contractor (CSLB #1055919). If you want a condition summary you can take to a board, we will walk the property, sample properly, and give you the findings in writing — including the honest answer where the finding is “not yet”.
How do I know if it is time to replace windows across a whole building rather than repair them unit by unit?
The switch usually happens when the same failure starts appearing in units that have nothing else in common. One sash balance is a repair. Balance failures across three elevations in the same year means the hardware has reached its service life and you are now funding the same repair repeatedly. The same logic applies to seal failure: scattered fogged panes are a glazing repair, but fogging that spreads through a building tells you the insulated units were all made in the same year and are failing together.
What should I look at before spending money on a survey?
Your own maintenance records. Pull twelve months of window-related work orders and sort them by building and by type: operability, glass, hardware, air or water intrusion. If a single category dominates, you have a targeted repair. If they are spread evenly, the windows are aging out as an assembly and a survey is worth doing.
Do I need to survey every unit?
No. A sample tells you what you need for a budget. Take units on each elevation, on the top and bottom floors, and a handful facing west — west-facing glass sees the harshest heat load in the Sacramento Valley and usually fails first. What you are looking for is whether the failures are consistent, because consistent failure is what justifies replacing everything at once instead of chasing units.
Will replacing windows help with resident complaints about noise?
Often, yes, though less than people expect. Most of the noise coming through an old window arrives through gaps rather than glass, so the improvement usually comes from the new frame sealing properly rather than from the glass package. If noise is a leading complaint — a building near a freeway or a flight path — that is worth specifying deliberately rather than hoping for.
Is there a compliance reason to act rather than wait?
There can be. Replacement windows in California have to meet the energy standards in force when the permit is applied for, and those standards tightened on 1 January 2026. A building that replaces windows in phases across several years may find later phases held to a different specification than earlier ones, which makes matching harder. If you are planning phased work, it is worth confirming the current requirement before the first phase is specified.
How far ahead should this be in the reserve plan?
Windows are a long-cycle item, so the useful question is not when they fail but when the funding is ready. If a survey says the assembly has three to five years left, that is enough time to fund it properly rather than borrow against it. We are happy to walk a property and give you a written condition summary you can take to the board — call (916) 546-2991.
Apartment communities, condominium associations, and commercial buildings we have re-clad across Sacramento, the Bay Area, and Northern California.








★★★★★ Rated 4.9 from 69 Google reviews
Heritage Exteriors is beyond exceptional. Very impressed with the timeliness, communication, and reasonable price of the whole project.
Heritage replaced my old crumbling wood siding and did a fantastic job. From the first interactions assessing the project and providing a quote, to the project itself, was all exceptional. My home looks brand new.
We recently had our house re-sided with Hardie product. We interviewed 3 companies, one of them being Heritage Exteriors. From our first meeting with David to the last day's work touching up paint, the experience was excellent.